Jola Cloud Solutions' Blog

In Swan Independent Research’s August 2014 survey into Business Communications solutions, satisfaction with their mobile contract scored almost the lowest, beaten only by satisfaction with the overall cost of office communications.

Despite all the hype around cloud telephone systems only around 10% of SMEs are actually using them, according to a recent survey by Swan Independent Research (SIR).

Jola offers a communications audit service that is free to SMEs below a certain size. In the last audit we conducted we calculated that calls costing our customer £300 per month were actually costing their supplier around £10 per month. 

The problem is one of perspective. The actual cost of calls has reduced by a staggering amount since BTs monopoly was broken in 1984. In those days it was not uncommon for a foreign exchange broker to be spending £2m a month on international calls. The same phone calls today would only cost hundreds of pounds a month. A 50-employee company with a phone bill of £500 might think they are getting a good deal until they find out just how much they could be paying.

Six reasons why cloud telephony is finally taking off.