Jola Cloud Solutions' Blog

Thinking about offering 4G primary and backup solutions?

Posted by Cherie Howlett on 06-Oct-2021 09:52:27

Are you thinking about adding a 4G connectivity solution to your proposition? Are you being asked about it from customers, or are you looking to enhance service or reduce risk for your clients?

4G primary is often called mobile broadband and is used for both temporary and permanent connectivity solutions. Resellers can often provide temporary connectivity until a broadband or Ethernet circuit goes live and can also be used as a 4G failover solution should the primary circuit fail.

4G backup is commonly used to back up primary networks to add an extra layer of resilience; however, managing 4G can be challenging for the reseller and expensive for the client. You need to consider applications that work perfectly well over Ethernet or broadband, which need to work equally well over 4G should the primary network fail. You also need to consider the cost of using 4G data should the primary network fail and the ongoing cost of a 4G solution that no one is using whilst the primary connection is stable.

Need Fixed IP or L2TP?

Many MSPs require one or more Fixed IP addresses on their SIMs. ISPs often require SIMs to be using L2TP so they can control the IP addressing and routing. Jola can supply both.

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Topics: 4G, 4G Back-up

4G for Back-up

Posted by Cherie Howlett on 02-Dec-2020 11:26:59

Retailers like supermarkets, department stores, restaurant chains and petrol stations are creating private networks to carry financial transactions over IP, from multiple POS systems, often favouring SD-WAN networks with 4G back-up. Depending on their size and the complexity of their requirement, they typically choose a trusted supplier, with experience rolling out and managing solutions in their sector.



They are not sure which network is best in each location, when the 4G back-up will be used and how much data they will use. Sending engineers to site to establish the strongest signal is a time consuming and expensive exercise. In addition, they regularly receive high data overage bills, which can be as much as tens of thousands of pounds a month.


Managed Network Providers are experienced at designing, rolling out and managing solutions however many have struggled with managing multiple in-country 4G suppliers, with multiple manual ordering processes and a lack of visibility across the SIM estate. They have no direct control over SIM assets and cannot aggregate data across countries.

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Topics: 4G, 4G Back-up

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