Jola Cloud Solutions' Blog

Looking for a good VoIP headset? 

If you have a VoIP phone and are looking for a headset you may be thinking about whether you want corded, wireless or Bluetooth, one that goes over your head or over your ears and where you should position the microphone.

Corded and wireless headsets

Corded headsets connect via a lead directly into your phone. This is ideal if you do not need to be able to move more than a few meters away from your desk whilst on the phone. If you do require movement, you may need to consider a wireless headset as an alternative.

Recent research from the McKinsey Global Institute (MGI) looked at technologies employed in sectors across the U.S. economy and found a large and growing gap between sectors and between companies within those sectors. Those using the latest technologies saw the highest growth in productivity and profit margins.

I am not a lawyer and anything I write on business contracts cannot be relied upon legally, however I have been reading, drafting and negotiating telecommunications agreements since 1986. Of course every agreement is different but over the years I have noticed three contractual areas that come up regularly.

Initial period extensions

This is a very common trick and one you and your customers definitely need to look out for as often it is buried in the small print. Customer A signs a 36 month contract and a day after the 36 month period expires tries to cancel the service.

Best mobile SIM-only deals for business

Coming out of contract?

If you have come out of your current mobile contract, you may want to consider sticking with your existing handsets and choosing a SIM-only deal. 

Going SIM-only you are not tied into a contract and can upgrade, add or cancel employee contracts on a monthly basis. Your existing provider may be pushing you to sign another lengthy contract and entice you with the latest smart phones but do you really need them for all your employees?

Lead Generation

One of the things I love most about marketing is lead generation. The work that goes into identifying someone who may benefit from partnering with us and figuring out the best approach, key messages and creating that first touch. I enjoy watching the lead develop into a fruitful relationship. It’s lovely when you eventually meet these people at an event and hear about the projects you have worked on together.

Marketing on a Budget

The biggest challenge is operating on a budget. When you work for big companies you are often blessed with big budgets so you can sponsor events, be at all the functions and buy the best data and software available, to help you manage your campaigns. You have the luxury of hiring marketing and sales teams and even graphic and web designers to help you manage your daily activity. On a budget this is a different ball game and the challenge faced by start-ups and SMEs.

How do you generate leads on a budget?

I have found that it is possible with a bit of time, a dedicated, integrated strategy and a good reporting mechanism.

Habits of good entrepreneurial leaders

Having a great idea and assembling a team to bring it to life is the first step in creating a successful business venture. When money is tight and start-up fundraising is required, stress levels are high. If the visions of success don’t happen like you thought, it may be useful to review good leadership qualities to help steer you through.

Communication

Link the business plan and targets to departmental targets and KPIs and report on them regularly to involve every member of the team. A shared vision, clear targets, objectives and measurements highlights how every action from every member of the team contributes to the overall plan.

Delegation

Delegating tasks to the appropriate departments is important as your business grows. Find out what each team member enjoys doing most. Chances are if they find that task more enjoyable, they are more likely to put more thought and effort behind it. This will not only prove to your team that you trust and believe in them, but will also free up your time to focus on the tasks that cannot be delegated.

Who are Jola Cloud Solutions?

Jola is a supplier of internet connectivity and hosted telephony solutions to UK SMEs via trusted partners. Jola works with UK IT support companies as well as business telecommunication providers to meet the specific IT and telephony requirements of their customers.

Networks

Jola has access to all the major leased line networks and has developed an easy quoting and ordering tool. Jola Partners simply enter a postcode to see exactly what connectivity is available and at what cost from multiple carriers in minutes. They are able to send quotes to their customers and place orders for all Jola products in one single ordering tool.

Hosted telephony

Hosted telephony has made some call features more affordable for SMEs and comes with an array of new ones such as the ability to integrate with common desktop software.

There is an amazing selection of smartphones on the market and finding the right one to meet business requirements is not always straightforward. If you need a high-end camera, you may consider the iPhone 6s Plus, or if you are trying to be more productive away from the office, the Samsung Galaxy Note 5 could work better for you. If you are looking for an affordable phone you can use at work and at home with the kids, Moto G is a good pick.

If you’ve been waiting for the Galaxy S7 and S7 Edge you shouldn’t be disappointed. Both phones feature dramatically improved dual pixel cameras for faster autofocus and better low-light pics and they have water-resistant designs.

If you have customers looking to upgrade their ADSL circuits to faster, more reliable fibre broadband and fibre Ethernet and you do not operate your own network, you may be looking for a partnership.

If so, how do you decide the best company to partner with? We have put a few questions together to help you decide.

1 – Do you want to manage the billing?

If so, you need to look for a reseller scheme, where you can set your own pricing and bill your own end users. If you don’t have your own billing platform or prefer not to take the risk on 36 month contracts, a dealer programme might be more appropriate for you. Most reputable suppliers will be upfront with you about their costs and will split the margin with you 50/50. If you go down the dealer route then look for a Partner that has a HMRC approved self-billing system. This guarantees regular payments and avoids the need for you to raise invoices for every penny of commission owed to you.