Demand
Research shows that when companies are thinking about upgrading their internal communications, 48% seek advice from their local suppliers and 55% research the internet. Some suppliers are happy to give advice but then either leave it at that or simply refer a company they know. By also supplying the telephony, they have an additional monthly revenue stream and a new service to support.
Simplicity
Around 10% of SMEs are using VoIP (Voice over IP) but it is the fastest growing communications product in the UK. There is no equipment on-site except the handsets, which are often included in the rental.
Recurring revenue
Hosted telephony seats are pay per month and offer a lucrative recurring revenue stream especially when bundled with additional IT services.
Better internet connectivity
The main reasons UK SMEs lag most other countries in cloud adoption are connectivity and security. With the availability of faster, more secure internet connectivity, SMEs are looking to trusted suppliers to ensure the security of their application and data in the cloud.
Mobile data
Demand for mobile data SIMs is increasing. Simple SIM-only voice and data and data-only propositions are emerging, offering monthly contracts with inclusive bundles. For data-only SIMs, portals are now available to control SIM swaps, bars, ceases, tariff changes and bolt-ons.
To find out more contact Jola.
