Jola Cloud Solutions' Blog

Starting a business is exciting. It is you, your business plan, your investment and in many cases a few trusted and experience staff members. Money is tight and the focus is bringing in early revenues to stay in the black and grow as planned.

Over the last 30 years solvent and chemical suppliers have been growing and evolving and now distribute a wide range of products which require them to forward information in the form of MSDS and up to date data regarding REACH. They have become a one-stop shop from manufacturing and distribution to waste management and are heavily involved in the supply chain to ensure high quality standards.

1. Documents are never lost

My laptop crashed last week which caused me great distress as I work from home and store all the marketing documents for the company locally. Luckily I also back up these documents in the cloud so not only was I able to retrieve these documents from the cloud using a laptop I borrowed, but with Microsoft 365 I could also download the windows software and start working with my saved profile as if I was on my old laptop. My old laptop is back up and running again now although I do now love the laptop I borrowed as it is so fast.

…and why 90% of UK SMEs don’t use hosted voice.

1. Acceptance of the concept. Before IP voice was commercially viable, millions of US SMEs were already using Centrex. In the early 1980s the US telecommunications market liberalised, creating 7 local operating companies (the equivalent of Openreach) nicknamed ‘Baby bells’. These all launched their own central exchange offerings (Centrex) in preference to on-premise telephone equipment. With a big stake in the equipment market, BT was never really interested in Centrex and the UK’s first Centrex product launched by Mercury in the early 1990s was clumsy, unreliable and expensive.

According to Market Monitor the market for cloud computing services such as hosted telephony will grow at a rate of 36% every year and revenues will be just shy of £12.7bn by 2016. This growth has come about from a number of factors:

When moving premises there is so much to think about but perhaps the most important thing to ensure is that your customers can still find you. If you are moving offices in a hurry you need a telephone system with a proven track record that can be delivered quickly.

When companies merge or are acquired, multiple sites often have to be quickly integrated whilst a longer term strategy is implemented.

Organisations don’t want to spend capital on sites that may be temporary and many have found that immediately switching their entire company to hosted telephony solves all their problems because:

Estate agents typically spend a lot of time out of the office showing clients around properties. It stands to reason that they tend to use their mobile phones for business more than their desk phones but this presents a few problems:

1. Higher call costs

2. Activity management is difficult

3. Unable to record calls for quality control

Companies have traditionally preferred to advertise non-geographic numbers for customers and prospects to contact them. Read why this is now changing: