Jola Cloud Solutions' Blog

1. Documents are never lost

My laptop crashed last week which caused me great distress as I work from home and store all the marketing documents for the company locally. Luckily I also back up these documents in the cloud so not only was I able to retrieve these documents from the cloud using a laptop I borrowed, but with Microsoft 365 I could also download the windows software and start working with my saved profile as if I was on my old laptop. My old laptop is back up and running again now although I do now love the laptop I borrowed as it is so fast.

…and why 90% of UK SMEs don’t use hosted voice.

1. Acceptance of the concept. Before IP voice was commercially viable, millions of US SMEs were already using Centrex. In the early 1980s the US telecommunications market liberalised, creating 7 local operating companies (the equivalent of Openreach) nicknamed ‘Baby bells’. These all launched their own central exchange offerings (Centrex) in preference to on-premise telephone equipment. With a big stake in the equipment market, BT was never really interested in Centrex and the UK’s first Centrex product launched by Mercury in the early 1990s was clumsy, unreliable and expensive.

Jola is exhibiting on stand 23 at Convergence Summit North at Harrogate International Centre on 17th and 18th March. Come and see us to see how we can help you improve your customers' business communications and save them over 50%.

Many chartered accountants that use broadband to access client files, email information and to submit tax returns are struggling with the following issues:

• The service is often too slow
• The service is not secure.
• There is no agreed fixed time when the service goes down.

According to Market Monitor the market for cloud computing services such as hosted telephony will grow at a rate of 36% every year and revenues will be just shy of £12.7bn by 2016. This growth has come about from a number of factors:

On a building site having the latest smart phone is less important than having something that works and can survive the environment, however builders still need a good and cost effective mobile service.

Instead of upgrading at the end of their mobile contract they are looking to reduce the bill, now the original handsets have been paid for, and not sign another contract term.

Trade suppliers use the Internet like many of us for email, researching projects on the web and for accessing the corporate network. Slow and unreliable Internet can cause a delay in communications and hinder productivity.

When moving premises there is so much to think about but perhaps the most important thing to ensure is that your customers can still find you. If you are moving offices in a hurry you need a telephone system with a proven track record that can be delivered quickly.

When companies merge or are acquired, multiple sites often have to be quickly integrated whilst a longer term strategy is implemented.

Organisations don’t want to spend capital on sites that may be temporary and many have found that immediately switching their entire company to hosted telephony solves all their problems because:

Estate agents typically spend a lot of time out of the office showing clients around properties. It stands to reason that they tend to use their mobile phones for business more than their desk phones but this presents a few problems:

1. Higher call costs

2. Activity management is difficult

3. Unable to record calls for quality control