Jola Cloud Solutions' Blog

Direct Routing for Microsoft Teams

Posted by Andrew Dickinson on 07-Aug-2019 09:19:49

Find me on:

What’s the opportunity?

Launched last year, Teams has become one of Microsoft’s fastest selling products. An upgrade to the Office 365 Enterprise license, it offers collaboration, screen sharing, voice, video, IM and a whole bunch of other cool features. If you upgrade to E5 you also get Phone System, Advanced Security and Analytics, for £30.80 per user per month. If you have E1 or E3 and only want Phone System, you can just pay an additional £6 per month. Microsoft do not currently offer Phone System as an upgrade on their most popular Business Premium licence, but this is a logical next step.

New opp

What’s the issue?

If you want to connect Microsoft Phone System to the PSTN (you will, if Teams is to replace your PBX or hosted telephony system), the Microsoft Calling Plan product is a little clunky. It’s also quite expensive, compared to SIP bundles available in the market.

What’s the solution?

Instead of using their Calling Plan, Microsoft will allow customers to connect Teams Phone System to an alternative network provider using Direct Routing. However, setting this up is complicated and expensive and there are only a handful of companies in the UK offering Direct Routing as a service.


Jola is the first to launch a true channel product complete with a multi-tenant platform and personal domains. Direct Routing for Teams is built on Microsoft approved infrastructure, offers numbers in 167 countries and every area code in the UK. Our unlimited wholesale UK call package is a lot cheaper than Microsoft’s Calling Plan and we have very competitive out-of-bundle rates.

Due to the level of technical expertise required in setting up Direct Routing for Teams, only resellers with the appropriate Microsoft certification and administrative access to their customers’ licenses, will be able to buy direct from Jola.

To find out more, request our Partner Pack.

Request our partner pack


Topics: Microsoft Teams, Direct Routing

Learn about the latest business communication technologies.

Find out what is available in your area.

This blog contains articles, reviews and interviews about the latest communications technologies for business.Sign up to this blog:

  • Become an expert in business cloud communications
  • Learn about the latest technologies
  • Understand how they can benefit your business


Subscribe to Email Updates

Recent Posts