Jola Cloud Solutions' Blog

Cherie Howlett

Cherie has over 15 years’ experience in IT marketing and was promoted to Head of Marketing for MDNX post purchase of Griffin. She was Marketing Manager for 5 years and Head of Marketing for Griffin for 2 years setting up a marketing department and strategy for connectivity, data networks and cloud-hosted solutions. During her time at Griffin, the company won 7 Channel ISP of the year awards, 5 Sunday Times Tech Track 100 awards, 2 Deloitte Fast 500 EMEA awards, 1 Deloitte Fast 50 award and 1 Channel Expo award. Cherie built brand awareness in the channel from 0% to 95% using an integrated strategy consisting of online, print, electronic and face to face marketing. Cherie had previously spent 2 years in a Marketing Manager’s role at Pipemedia before it sold to Business Serve in 2006. At Pipemedia she built a VoIP brand called PipeCall using a combination of PR, direct marketing and an online ordering and provisioning portal with plug and play hardware and electronic point of sale units. Cherie’s early career was in International Marketing working for software house AceCad Software and IBM in the European sales division.

Recent Posts

Do you always get the best deal buying direct?

Posted by Cherie Howlett on 20-Mar-2019 11:20:22

Many MSPs and resellers think that they need to buy direct to get the best prices, however in the mobile data market, this is usually not the case. There are also additional downsides such as lack of flexibility and control.

How flexible is your carrier?

Can they deliver a tariff that exactly meets the needs of your customers, or are you making do with an off-the-shelf package?

How easy are the carriers to do business with?

How do you find dealing with multiple in-country carriers? Are you struggling with paper ordering? How do you manage the time differences? Are processes manual?

How much control do you have over your SIM estate?

How do you manage SIM changes within your estate? Can you monitor and manage data usage per site? How do you manage data overage charges?

Read More

Topics: 4G, mobile data, M2M

Issues with your 4G back-up solution?

Posted by Cherie Howlett on 20-Mar-2019 11:04:02

Many MSPs are looking to simplify business infrastructure and reduce operating costs for their multi-sited corporate clients. Often, they provide consultancy services to analyse security risks and propose solutions. 4G back-up is commonly used to back up primary networks to add an extra layer of resilience, however managing 4G has been challenging for the MSP and expensive for the client, until now.

The challenges

The key challenges are dealing with multiple carriers, manual processes, lack of direct control, the high cost of site surveys and monitoring data usage. MSPs won’t know which sites are going to go down and how much 4G data will be used until the primary connectivity is fixed. Corporate clients often complain about data overage charges, they were not expecting post incident, especially if the 4G speeds were slower than expected.

Read More

Topics: 4G, JolaMobile, M2M, Mobile Manager;

What is a Private APN?

Posted by Cherie Howlett on 12-Mar-2019 10:18:01

A private APN (Access Point Name) is a point of entry onto an IP network for a mobile device. Private APNs allow connections to a corporate network simply and securely over a Private IP address range, without touching the Public Internet. This is done without the need for multiple VPNs, additional hardware and additional overheads.

What are the benefits? 

  • Devices are connected to a private network, avoiding the public internet, therefore increasing security. Secure internet break-out options are usually available.
  • Data security is increased as low level malware cannot bypass the APN.
  • Jola’s Private APN is self-built solution within a white label portal, with extensive management tools, so resellers retain complete control.

Security – IoT LTE devices can be configured to use a Private APN. Using a Private APN in conjunction with a Fixed Private IP VPN solution terminating at a customer’s data centre, an organisations' data remains on the customer’s private data network.

Configurability – Private APNs offer customers the ability to configure settings such as IP address ranges, static or dynamic addressing, as well as authentication. No VPN specific hardware or client software is required.

Cost-Effectiveness – Private APNs offer a cost-effective mobile VPN solution which allows deployment of corporate security policies on mobile devices.  It allows fast distribution of routing changes to connections to the LTE network. 

Coverage – The EE UK/EU/US M2M SIM allows for access across the UK, Europe and the US.  For VPN applications, it translates into seamless access to all the organisation’s applications and data, conveniently and securely, virtually anywhere in the world.

Read More

Topics: M2M, Mobile Manager;, Private APN

Will 5G increase revenues for Communications Providers in the channel?

Posted by Cherie Howlett on 07-Mar-2019 11:31:35

According to a recent IDC survey, nearly 80% of Communications Providers expect 5G to generate more revenue opportunities. And 35% say they would be able to grow revenue by 5-10% within the first two years.

What are the likely opportunities?

European operators expect early 5G deployments to enhance existing services, such as unified communications as a service (UCaaS) and software-defined wide area network (SD-WAN).

There is an opportunity for Communications Providers to replace fixed line communications with mobile services. Once 5G is deployed it is predicted to make operational savings of over 10%.

Key sectors to target are healthcare, government and public sector services as well as automotive and manufacturing industries.

How important will choosing the right supplier be?

Choosing the right supplier will be critical to ensure Communications Providers win business in these sectors. Choose a partner who has a wide range of wholesale 5G services, managed within self-service portals, to retain control of 5G assets and monitor and manage data usage. Partners with experience delivering solutions to key vertical markets with a competitive 5G proposition will succeed.

Read More

Topics: 5G, mobile data

Smart Vending

Posted by Cherie Howlett on 07-Mar-2019 11:22:51

Smart Vending machines are allowing businesses to receive real-time information on sales, stock, turnover and condition, directly from their vending machines in real-time. Vending machines are becoming ever more present and Jola partners are realising the benefits of providing purpose built M2M packages, monitored and managed within Mobile Manager.

Businesses choosing smart vending machines are seeing improved margins from real-time stock updates, allowing vendors to refill and fix machines at the most appropriate times.

Partners are choosing Jola for mobile data as they offer the widest range of M2M data packages, at the lowest price points with a unique management portal. The Jola portal allows partners to place orders from multiple network operators and multi-network SIMs, manage SIMs, usage and alerts. Private APNs are also available for an additional layer of security.

Read More

Topics: JolaMobile, mobile data, M2M

The rise in popularity of 4G Security Cameras

Posted by Cherie Howlett on 07-Mar-2019 11:00:48

4G security cameras are increasing in popularity in remote areas where there is no easy access to power or WiFi, with a strong 4G signal.

4G security cameras, also called 4G LTE security cameras, are mobile monitoring cameras that use the 4G LTE network to deliver live viewing and send instant alerts. Mobile data consumption varies, depending on how many times live streaming is viewed and motion detection alarms are received.

Wireless 4G cameras are now battery and solar powered so are easy to install and move, inexpensive to buy and are easily scalable. Night vision coverage offers clear images during the night.

IT and Security specialists are partnering with key suppliers to put together affordable CCTV packages for rural customers on farms and construction sites to monitor livestock and equipment.

Jola

Jola provides partners with customers in rural areas a wide range of M2M 4G data SIM packages, including cost-effective multi-network roaming packages, controlled within Mobile Manager. Our multi-network SIMs roam to the strongest signal in each area. Our white label management portal allows partners to place orders, manage SIMs, usage and alerts. Data buckets allow partners to price solutions competitively. Private APNs can add an extra layer of security.

Read More

Topics: JolaMobile, mobile data, M2M

5G, IoT and the channel

Posted by Cherie Howlett on 07-Mar-2019 10:44:48

GSMA published their latest mobile report at the MWC19 this week. According to the report, by the end of 2018, 5.1 billion people around the world subscribed to mobile services, accounting for 67% of the global population.

5G

The report described how 5G is now upon us, bringing with it the promise of a host of exciting new services. As the boundaries between mobile and the wider digital ecosystem continue to blur, and as data monetisation poses a continued challenge, many operators are moving beyond their traditional telco businesses to explore new opportunities in a fast-changing competitive landscape.

IoT

The report predicts that between 2018 and 2025, the number of global IoT connections will triple to 25 billion, while global IoT revenue will quadruple to £0.83 trillion. With connectivity becoming increasingly commoditised, mobile operators are looking to expand their role in the value chain – from providing essential tools and capabilities for ecosystem partners to build IoT solutions, to becoming end-to-end IoT solution providers themselves.

Devices

The report suggests that although smartphones will remain the focal point of the consumer internet economy, the range of connected devices (and therefore internet access channels) is greater than ever. In the most advanced countries, today’s digital consumers (using PCs and smartphones) will likely become tomorrow’s augmented customers, adopting emerging technologies such as AI (via smart speakers) and immersive reality.

Read More

Topics: 5G, IoT, M2M

4G Data Opportunities in the Public Sector – Ambulance Service

Posted by Cherie Howlett on 13-Feb-2019 11:14:31

East Midlands Ambulance Service (EMAS) will invest more than £3 million to enhance its Electronic Patient Care Records (ePCR) during the next two years and they are not alone. Ambulance Services across the UK and internationally are being encouraged to ‘go digital’ to improve the care and treatment received by patients and to get the very most out of their budgets. They are turning to MSPs with experience in upgrading software, networks and communications.

MSPs who previously worked with the mobile networks directly have found partnering with companies that can offer multi-network services and a management portal, give them so much more control and remove the headache of dealing with multiple carriers and manual requests for changes.

Smart Devices

Ambulance crews are using tablets containing 4G SIM cards to access online information about medical and traumatic conditions and treatment on the move. They are completing incident forms online and accessing ePCRs and information about healthcare providers and plans.

Smart Communications

Ambulance crews can electronically send details about the patient to the emergency department including appropriate photographs from the scene of the incident e.g. road traffic collision or electrocardiogram readings, to help doctors determine the extent of injury that may have been sustained. This allows staff in the hospital to prepare and be ready to act when the patient arrives. 

Push to Talk Radio

Two-way walkie-talkie radio technology is being upgraded to 4G. This has created an opportunity for partners, who are already familiar with selling 4G data solutions. However, suppliers are finding identifying the strongest 4G signal for each device challenging.

Read More

Topics: JolaMobile, mobile data, IoT, M2M

4G Data Opportunities in the Public Sector – Police

Posted by Cherie Howlett on 13-Feb-2019 10:58:34

The Government’s £1 billion Emergency Services Mobile Communications Programme (ESMCP) was developed to enable Britain to become a world leader in Emergency Services communications, and a 4G pioneer. EE was selected by the Home Office back in 2015 to provide Britain’s Emergency Services with a resilient national mobile network, giving 300,000 critical emergency workers access to 4G voice and data for the first time.  

UK police forces are using technology to become more productive, efficient and visible. The digital policing vision aims to improve investigations and make it easier for the public and police to communicate. Forces are collaborating with EE and their partners, generating mobile data opportunities for scenarios such as; mobile forensics, digital interviewing, and smart services.

Mobile forensics

Police are now using mobile fingerprinting systems that allow them to check the identity of an unknown person against a database of 12 million records in less than a minute. Many officers carry hand-held scanners connected to their 4G smartphone, allowing them to scan fingertips. The scans are checked against the database.

Digital interviewing

Many police forces are using digital audio-visual interview equipment and touch screens for custodial interviews, which provide improved access to recording for police, legal representatives and suspects.

Smart devices

4G smart devices such as mobiles, tablets and cameras are being used to complete reports much more efficiently. Police Officers are able to record arrests on body cameras and send content in a live stream to officers nearby for assessment and support.

Push to Talk Radio

Two-way walkie-talkie radio technology is being upgraded to 4G. This has created an opportunity for partners, who are already familiar with selling 4G data solutions. However, suppliers are finding identifying the strongest 4G signal for each device challenging.

Read More

Topics: 4G, mobile data, M2M

4G – The Pre-Ethernet Opportunity

Posted by Cherie Howlett on 13-Feb-2019 10:38:42

Leased lines typically have long lead times, so what do your customers use whilst they are waiting? In an existing location, businesses may be able to continue with their slower broadband connection, but for new premises, 4G presents a solution and an opportunity for partners to add value to their proposition.

A leased line is a dedicated, fixed-bandwidth, symmetrical data connection. Leased line installation times can vary and depend on several factors, such as what local infrastructure is already in place. Usually the results of the site survey give a good indication of how long an installation may take, although there is rarely a guaranteed delivery date, because multiple parties need to work together to deliver the circuit. For example, if a road needs to be dug up to install a new duct, applications to implement road closures or restrictions need to be made to the local council. These leased line orders may take many months to complete.

4G

Where the LTE signal is strong, 4G data is a great temporary internet solution, however high out-of-bundle rates and delayed usage information from the networks can make costs unpredictable. Jola proposes a unique solution with JolaNet 4G.

JolaNet 4G is a managed 4G router with an integrated data SIM on either Vodafone, EE or O2 networks. Fixed IP SIMs are also available. The solution is managed by Jola’s Mobile Manager portal, where partners have complete control to view real-time data usage, set-up alerts, apply SIM-swaps, add bolt-ons and bar SIMs. Using Mobile Manager, they can maximise margins and completely eliminate overage charges.

Many of Jola’s ISP partners are offering 4G as part of their leased line packages to give businesses instant access to faster, more reliable connectivity, until their leased line goes live.

With JolaNet 4G, partners send a pre-configured router to their customers, which works out-of-the-box, doesn’t need cabling or a land-line and can be monitored in real-time. Packages are competitively-priced, providing the opportunity for healthy recurring margins for partners and eliminating ‘bill shock’ entirely for end-users.

Read More

Learn about the latest business communication technologies.

Find out what is available in your area.

This blog contains articles, reviews and interviews about the latest communications technologies for business.Sign up to this blog:

  • Become an expert in business cloud communications
  • Learn about the latest technologies
  • Understand how they can benefit your business

 

Subscribe to Email Updates

Recent Posts