Why add hosted voice to your portfolio?
Demand from SMEs
A recent report by HIS forecasted the worldwide hosted VoIP market is to reach $15 billion in 2019, with 68 million seats. A report from Cavell showed that the UK hosted VoIP market had grown by 266,392 seats (13.95%) in six months to reach a total number of 2,175,065 seats. This growth came mainly from the SME end of the market.
Demand is being driven by a few factors, the availability of cost-effective, reliable internet connections and the opportunity to purchase an enterprise-grade phone system with no real upfront investment, on a monthly pay-per-seat basis.
Trusted advisors
As and when PBX contracts come up for renewal, SMEs are turning to their trusted IT / telecoms providers for help choosing the most cost-effective, scalable solution that meets their exact requirements.
Recurring revenue stream
By providing the services yourself, you would be adding a recurring revenue stream, the opportunity to support the hosted VoIP application and any additional UC applications integrated in the future. Essentially you would be increasing your Average Revenue Per User (ARPU) and at the same time protecting your customer-base from other suppliers.
Next steps
If you are thinking of adding hosted VoIP to your portfolio, choose a company that works with market-leading suppliers with a partner programme that makes it easy to quote and order solutions with expert support at every stage.
To review Jola’s programme….
