Jola has been doing ‘white label’ since 2005 and in our experience, resellers and MSPs want:
- Control. Their customers must see them as the supplier, not an intermediary. They need real-time, automated online tools to provision, manage, bill and support any white-label products.
- Choice. A wide range of options to meet the differing needs of their customers.
- Competitiveness. They need help in identifying opportunities and they must win the deal against the Networks at a reasonable margin.
- Differentiation. They need products and alternatives their customers cannot buy elsewhere.
Jola’s partners access all our white-label mobile data solutions through Mobile Manager. Here they can price and provision solutions themselves in real time. Partners can custom-build their own Private APN networks. Through Mobile Manager we offer thousands of networks worldwide and unique and differentiated solutions to suit every type of mobile data requirement.
How does it manage overages?
Mobile Manager solves the problem of bill shock from data overages by allowing partners to track usage and add bolt-ons to help eliminate overage charges completely. This is the exact opposite of what the market typically does. Carriers earn super-profits from overage charges and the channel loses customers because of it. We are the first company in the channel to challenge this and put the resellers and their customers first.
Can it support multiple networks?
Yes. For applications where it is critical to have a strong 4G/5G internet connection at all times, businesses are opting for un-steered multi-network roaming SIMs. These SIM cards have no preferred network. We offer a range of multi-network and roaming options.
What about M2M?
There is a wide range of devices that need an internet connection and 4G/5G data SIMs fit the bill. Opportunities are flooding in via partners from multiple sectors such as retail, construction, logistics and the public sector, all with different requirements. Some need Fixed Public IP addresses, others need multi-network SIMs, but all need the ability to monitor and manage usage remotely. Jola developed products for the channel to address this market.
What about hardware?
Mobile data revenues are growing rapidly, with high demand for smart devices, such as digital signage, CCTV and tracking and monitoring. Jola has partners deploying pre-configured, intelligent 4G/5G connectivity projects globally, negating the need for site surveys and manual configuration. Mobile Manager allows our partners to monitor and manage each SIM or device in one easy portal. One of our partners showed us a tender they were working on recently and one of the questions was,
“Do you have your own real-time SIM management portal or are you providing third-party access to the Networks’ portals?”
The project was for thousands of SIMs in physical security devices. 2.5 years into a 36-month term, the incumbent had not been invited to tender. For redundancy, every device had two SIMs, one unlimited and one multi-network. The end user had found having to log on to two completely different websites exasperating. They had different features, and different CDR formats and not all the processes were automated, creating delays, especially out of hours. If that’s the experience of the end user, imagine the frustration of MSPs who want to sell all the networks to multiple end users.
Most suppliers will say they have a self-service portal but if they don’t have their own they are putting their partners at a significant disadvantage. How many of these portals are fully automated? Is data available in real time? Can intelligent devices be ordered and managed on the portal? How many people use the portal on a daily basis? How fast is it?
Jola was the first to launch a mobile data management portal back in 2016. We now have over 1600 partners managing hundreds of thousands of SIMs in smart devices globally. We have spent the last 9 years improving our portal, not just adding new products, hardware and pricing models from all the major networks, but also making the portal as easy to use as possible for as many SIMs as possible without slowing it down.
What’s new?
LBS (location based services) and IMEI locking, giving partners complete visibility and control over their SIM estates. These new features allow users to locate deployed devices, protect them from unauthorised use, and manage connectivity in real time.
What about APIs?
Jola’s largest resellers transact almost exclusively using APIs. They want to pull all the functionality from Mobile Manager into their own portals. We decided right in the beginning that anything we develop into our portals should also be available via an API and that strategy has paid off. Resellers can now perform the full lifecycle management of a mobile SIM card via an API including the initial provisioning, the in-life management and usage monitoring through to changing the tariff on a SIM card or even cancelling it at the end of its useful life.
We are the only supplier to provide a tried-and-tested programme to identify, qualify and win mobile data opportunities within existing customer bases (Mobile-data Revenue Generator). We work with partners to identify opportunities we know we can win, generating profitable recurring revenue streams.
About Jola
Jola is an award-winning, channel-only supplier of business communications specialising in mobile data SIMs. We are a global eSIM MVNO, providing innovative IoT and mobile data solutions to MSPs, ISPs, IT support companies and telecommunications resellers.
Demand for mobile data is growing in the channel. Challenge Jola to find your next Mobile Data deal. To find out more, request our partner pack.
