In the annual partner satisfaction survey, Jola achieved a Net Promoter Score of 60. This score is categorised as ‘great’, with 45% of Jola partners rating them 10/10 and 94% rating them 7 or higher. In the comments, Jola partners praised Jola’s wide range of products, competitive commercials, the user-friendly Mobile Manager portal, helpful people and professional service.
Adrian Sunderland, Jola’s CEO, commented, “I’m incredibly pleased with this year’s NPS score and the positive feedback from our partners. With more than 1,600 resellers choosing Jola for their mobile connectivity needs, this is a strong reflection of the value we deliver. We continue to focus on innovative product development, creating unique solutions that help our partners stand out and secure larger opportunities. Our ongoing investment in people, products, platforms and processes remains a priority, and it’s great to see our team’s commitment to supporting partners recognised in the survey.”
About Jola
Jola is an award-winning, supplier of business communications, specialising in mobile data SIMs. Jola sells on a wholesale basis to MSPs, ISPs, IT support companies and telecommunications resellers. These channel partners supply solutions to public sector organisations and enterprises worldwide.
To find out more, request our Partner Pack.
