Threats
The most significant cyber threats include DDoS attacks, ransomware, and data breaches. Threats to cellular solutions include SIM jacking and device tampering. For all channel companies using self-service portals, hacking and credential theft are also major concerns.
Strategies
If you’re selling digital solutions, then cybersecurity is no longer just a bonus or a premium feature; it must be integrated and included as standard. At Jola, we ensure that all our services are designed to comply with ISO 27001, ISO 22301, and ISO 9001. We were the first mobile Internet provider to utilise Cloudflare's always-on protection for all our Internet traffic. In June 2025 alone, this blocked over 11,000 attacks targeting our customers, helping to prevent 992 hours of disruption and significant costs for our resellers and their end-users. Our Security Operations Centre (SOC) operates 24/7 to prevent, detect, and respond to threats.
Challenges
The channel, by definition, relies on a broad range of suppliers. When choosing suppliers, you must ensure they prioritise cybersecurity to protect you and your end-users. If your supplier cannot demonstrate compliance with standards or that they have a documented cybersecurity policy, then I’d give them a wide birth!
Opportunities
Whenever you’re proposing a digital solution, especially one that includes Internet connectivity, then build a proposition that’s based on cybersecurity built-in. Cybersecurity is no longer a nice-to-have add-on; it’s a hygiene factor!
About Jola
Jola is an award-winning, supplier of business communications, specialising in mobile data SIMs. Jola sells on a wholesale basis to MSPs, ISPs, IT support companies and telecommunications resellers. These channel partners supply solutions to public sector organisations and enterprises worldwide.