You have just started a new business and are looking for a phone system, but which one is best?
Requirements
High voice quality is a must but what else do you need?
- How many extensions do you need?
- Do you have an existing phone number or do you need one for each extension?
- Do you want landlines?
- Who are you calling? UK non-geographic numbers 0161 etc.? Mobiles?
- Do you need any special features? Auto attendant, call recording, mobile integration etc.?
- How quickly do you need it to be set up?
- How much do you want to spend?
Research
When you have your requirements list you can narrow down your product search. If you are not cash-rich, a hosted solution, on a pay per seat per month basis, may suit you best. Hosted voice is the ability to run voice calls over a reliable Internet connection. You can often get the Internet connection as part of a package with handsets, key features and calls.
Market Leader
Broadsoft is the leading supplier of unified communications globally with the leading hosted voice platform and they have UK service providers who work with local IT suppliers all over the country. It is used by over ten million users and has an extensive feature list.
UK Supplier
Jola is a leading supplier of business communications to UK SMEs and a Broadsoft partner. Jola have taken the best of the Broadsoft product and created a package for UK SMEs called JolaPhone.
If you want to pay monthly for a feature-rich hosted solution, with unlimited UK and landline calls, 100% availability, integration with mobile phones, a disaster recovery solution and excellent technical support, with a fast set-up time, JolaPhone could work for you.
Why is it popular with start-ups?
You pay monthly per extension and can add or remove extensions as you grow. You get high quality voice with a range of features such as auto attendant, voice mail, address book, call queuing and call recording. It is plug and play so if you move location you simply unplug and plug in at the new location, retaining your numbers. It is quick to set up and easy to use. You can use your mobile phone as an extension, making, forwarding and taking calls as if you were sat at your desk. It is also very cost effective with free calls without the need for ISDN.
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