Jola Cloud Solutions' Blog

All mobile data management portals are not the same

Posted by Cherie Howlett on 22-Mar-2023 11:46:57

With demand for 4G and 5G data at an all-time high, resellers and MSPs need a way to manage global SIM estates in one portal. Jola’s Mobile Manager® gives resellers full control in real-time. Resellers using the portal are able to monitor data usage and add bolt-ons to avoid monthly data overage charges. Mobile Manager® allows partners to order and manage voice and data SIMs, data-only SIMs, mobile broadband SIMs, M2M and IoT data SIMs and pre-configured hardware.


Mobile data revenues are growing rapidly, with high demand for smart devices, such as digital signage, CCTV and tracking and monitoring. Jola has partners deploying pre-configured, intelligent 4G/5G connectivity for projects globally, negating the need for site surveys and manual configuration. Mobile Manager® allows our partners to monitor and manage each SIM in one easy portal. One of our partners showed us a tender they were working on recently and one of the questions was,

“Do you have your own real-time SIM management portal or are you providing third-party access to the Networks’ portals?”

The project was for thousands of SIMs in physical security devices. 2.5 years into a 36-month term, the incumbent had not been invited to tender. For redundancy, every device had two SIMs, one unlimited and one multi-network. The end user had found having to log on to two completely different websites exasperating. They had different features, and different CDR formats and not all the processes were automated, creating delays, especially out of hours. If that’s the experience of the end user, imagine the frustration of MSPs who want to sell all the networks to multiple end users.

Most suppliers will say they have a self-service portal but if they don’t have their own they are putting their partners at a significant disadvantage. How many of these portals are fully automated? Is data available in real time? Can intelligent devices be ordered and managed on the portal? How many people use the portal on a daily basis? How fast is it?

Jola was the first to launch a mobile data management portal back in 2016. We now have over 1000 partners managing hundreds of thousands of SIMs in smart devices globally. We have spent the last 7 years improving our portal, not just adding new products, hardware and pricing models from all the major networks, but also making the portal as easy to use as possible for as many SIMs as possible without slowing it down.

Jola’s largest resellers transact almost exclusively using APIs. They want to pull all the functionality from Mobile Manager® into their own portals.  We decided right in the beginning that anything we develop into our portals should also be available via an API and that strategy has paid off.  Resellers can now perform the full lifecycle management of a mobile SIM card via an API including the initial provisioning, the in-life management and usage monitoring through to changing the tariff on a SIM card or even cancelling it at the end of its useful life.

Jola is an award-winning, supplier of business communications, specialising in mobile data SIMs. Jola sells on a wholesale basis to MSPs, ISPs, IT Support companies and Telecommunications Resellers. These channel partners supply solutions to public sector organisations and enterprises worldwide. Mobile Manager® was the first of its kind and still the most used portal in the channel. To find out more, request our Partner Pack.

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Topics: Mobile Manager;

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