One of our partners showed us a tender they were working on recently and one of the questions was,
“Do you have your own real-time SIM management portal or are you providing third-party access to the Networks’ portals?”
A very specific question born, I surmise, out of bitter experience. The project was for thousands of SIMs in physical security devices, 2.5 years into a 36-month term. The incumbent had not been invited to tender.
For redundancy, every device had two SIMs, one unlimited and one multi-network and the end user had found having to log on to two completely different web sites exasperating. They had different features, different CDR formats and not all the processes were automated, creating MAC delays, especially out of hours.
If that’s the experience of the end user, imagine the frustration of MSPs who want to sell all the networks to multiple end users.
Most suppliers will say they have a self-service portal but if they don’t have their own they are putting their partners at a significant disadvantage.
Jola is an award-winning, channel-only supplier of business communications, specialising in mobile data SIMs. We are a global data specialist, providing innovative IoT and mobile data solutions to MSPs, ISPs, IT Support companies and Telecommunications Resellers.
Jola is the leading supplier of mobile data SIMs to the channel. We are the ‘anti-bill shock’ company and introduced a white label management SIM portal, to help the channel control data usage and eliminate bill shock.
Mobile Manager is our M2M/IoT SIM management portal, which communicates in real-time with multiple mobile network operators. Mobile Manager handles M2M SIM activations, ceases, suspensions, reports, alerts and bolt-ons and can be used by resellers and their end users to manage large estates of M2M SIMs in multiple devices worldwide.
Jola offers a wide range of options and excellent commercials. 97% partners would recommend us. To find out more, request our Partner Pack.