Jola Cloud Solutions' Blog

According to GeekWire, Microsoft Teams now has around 44 million daily users, up from 32 million before the COVID outbreak. It has been useful for many remote workers, who use it for online meetings, webinars, project collaboration and instant messaging.

There are a few new features coming soon such as a 9-person display, real-time noise suppression and ‘raise a hand’ options, for users not feeling comfortable jumping in at the end of the last speaker.

Direct Routing

For people working from home using Teams, this can also become their phone system. Instead of using Calling Plan to make calls outside of Teams, Microsoft will allow customers to connect Teams Phone System to an alternative network provider, using Direct Routing. It is quite complicated to set up, so is worth looking for automated provisioning, unless you have Microsoft qualified staff internally to help.

Jola Direct Routing for Teams is built on a Microsoft approved platform, offers numbers in 167 countries and every area code in the UK. Jola’s unlimited wholesale UK call package is a lot cheaper than Microsoft’s Calling Plan and comes with competitive international call bundles and unlimited in-country local call packages.

Jola partners enjoy healthy recurring margins on call bundles and out-of-bundle call charges, whilst still offering compelling prices to their customers. Ordering and management are all self-serve, through our well-established SIP Manager portal.

SIP Manager

Our SIP Manager portal allows resellers to place orders directly for Teams entities, configure Direct Routing and order UK and international SIP Trunks. Partners can set up call forwarding rules and manage customer address details, usage caps and fraud prevention rules. They can view real-time SIP logs, call logs and call answer statistics such as answer ratio, busy ratio and failure ratio.

Jola

Jola was one of the first channel companies in the UK to launch Direct Routing for Microsoft Teams. Since then we have added many new features. To find out more, request our Partner Pack.