When looking for a new supplier of voice and data services, there are a number of factors to consider. Who has the best pricing? Who offers the widest range of best-of-breed services? Who will give me the best service?
Pricing is key. To win business and retain a healthy margin, you need competitive wholesale rates. Rather than going on headline pricing alone, quote a live opportunity to get an understanding of how prospective suppliers stack up against existing suppliers.
To be competitive and win new business, you need to offer a better solution at a reduced price. How can your supplier help you differentiate your proposition? What is unique about their offering and is this of value to your own customers? Having a wide range of options from a single supplier, makes quoting and ordering easier, provisioning more efficient and support more effective. Having products that you can’t buy from anyone else, enhances your own USPs.
How much does your new supplier care about your business? Channel-only suppliers, dedicated to supporting companies like you, better understand the demands placed on you by your customers. They answer calls and emails promptly and resolve issues in enough time for you to hit your own response targets.
What does the company measure and reward? Are their values and staff aligned to these goals? What portals are available? What training is available? What white label materials and services are available? How responsive are they to unique requirements?
Jola is a trusted wholesaler to the voice and data channel. We have worked in the channel for almost twenty years developing market-leading portals and unique products to make selling voice and data services easy and profitable. We are rarely beaten on price.
To find out more about Jola …