A recent survey by Swan Independent Research of 12,000 UK SMEs with 10-100 employees suggests now may be the time for IT Support companies to get into cloud telephony.
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In Swan Independent Research’s August 2014 survey into Business Communications solutions, satisfaction with their mobile contract scored almost the lowest, beaten only by satisfaction with the overall cost of office communications.
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Topics: Mobile SIMs
Despite all the hype around cloud telephone systems only around 10% of SMEs are actually using them, according to a recent survey by Swan Independent Research (SIR).
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Topics: Hosted telephony
Jola offers a communications audit service that is free to SMEs below a certain size. In the last audit we conducted we calculated that calls costing our customer £300 per month were actually costing their supplier around £10 per month.
The problem is one of perspective. The actual cost of calls has reduced by a staggering amount since BTs monopoly was broken in 1984. In those days it was not uncommon for a foreign exchange broker to be spending £2m a month on international calls. The same phone calls today would only cost hundreds of pounds a month. A 50-employee company with a phone bill of £500 might think they are getting a good deal until they find out just how much they could be paying.
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Topics: Hosted telephony
Six reasons why cloud telephony is finally taking off.
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Topics: Hosted telephony
