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Why IT support companies are successful with cloud voice

Posted by Andrew Dickinson on 07-Jul-2015 16:02:51

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With the advent of faster, cheaper, more reliable connectivity, UK SMEs have finally embraced cloud voice as a replacement for on-site telephone systems. Most of the growth in new seats is coming through IT Support companies. Why is this?

IT_support

  1.  IT Support companies understand the cloud. They are tech-savvy and very used to administering software remotely via a web portal.
  2. They manage the LAN, switches and routers and are therefore an obvious choice to supply products that use this infrastructure.
  3. They are trusted advisors and their customers know they won’t recommend anything that might compromise quality or productivity.
  4. IT Support companies usually don’t have salespeople incentivised to sell big capital projects and are more used to utility-based pricing.
  5. They understand that recurring revenue is key to building a robust and ever-growing business.
  6. They don’t have a legacy base of fixed telephone systems and minutes to protect and are attacking companies that do with a single all-in monthly rental.

If you are thinking about getting into connectivity and cloud voice or have had a bad experience already then come to the experts that only do this through channel Partners. We only have happy customers.

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Topics: Hosted telephony

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