Most IT support companies offer comprehensive IT support services to companies large and small and often have the edge over competitors in their local area. Some tend to offer hardware support but many have recruited and developed skills in-house to support business software services such as accounting packages, payroll software, business intelligence reporting software, SharePoint, CRM and ERP.
In addition many IT Support companies are considering adding networking, connectivity and hosted telephony to their portfolio for the following reasons:
1. Their customers are asking them for help to fix their existing Internet connection or for advice when upgrading their telephone system, so they are getting a steady supply of sales opportunities from existing customers.
2. It fits with their current in-house skill sets, compliments their existing portfolio and provides a profitable and consistent revenue stream with a low risk.
3. Having your IT support provided by one supplier is a great advantage as there’s just one port of call and one supplier to fix any problems. One company to take full responsibility for the entire IT system gives the customer efficient, quick and cost-effective IT support.
To find out more about adding connectivity and cloud-hosted solutions to your portfolio contact Jola. To read more about our partner programme click here:
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