Jola Cloud Solutions' Blog

How can taxi companies benefit from cloud voice?

Posted by Cherie Howlett on 09-Jul-2015 10:07:00

Taxi companies

Taxi companies take high volumes of incoming calls and make few outgoing calls. Many send texts to let customers know what car to expect, with which registration plate at what time. Most firms have less than five operators and are small businesses keeping a close eye on costs.

Taxi

Cloud voice

Cloud voice is telephony that instead of running over PSTN lines runs over a fast Internet connection such as fibre broadband.  

Benefits to taxi companies

  • You pay monthly per extension, which means you can add or remove extensions as you grow
  • It is very cost effective as you only pay for the licences you need
  • It is very reliable with a 100% uptime guarantee and disaster recovery guarantee
  • You can keep your numbers
  • You can add your own call package and features

However the benefit most useful to taxi companies is the ability to work from home as if you were in the cab office, which means that you can manage your calls easily. Instead of having to work late nights in a cab office calls can be taken from the comfort and safety of home. This has opened up new job opportunities for students and stay at home Mums who can work their hours from home. It benefits the taxi companies as they have a team of reliable staff and overflow staff to make sure all calls are answered quickly even at busy times like Saturday nights.

If you have taxi companies in your base which could benefit from JolaPhone Lite from Jola click on the link below:

Find out more

 

Topics: Hosted telephony

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